Delivery


We currently post to the UK and the Channel Islands (because this is where we can send packages using next day delivery) P&P costs £9.80 or free if you spend more than £60.

We currently post Monday - Thursday.  If you require Saturday delivery, please phone us on 0151 4283942, a supplement will be payable for Saturday delivery.

We currently use Royal Mail and Parcelforce.  They are pretty efficient but no delivery service is perfect so if you need cheese for a particular event or occasion, we recommend that you allow a day just in case. We make every effort to deliver your package in a timely manner, but there are no guarantees.

Our couriers will do their best to deliver your parcel but we would ask that you complete the box on the order form "notes about your order"  for example, a safe place where the cheese can be left - as a fail-safe in case there is no-one in. Try to make your instructions simple, clear and brief. Please note that if the package is left it is at your own risk: the ideal situation is always a delivery address with a person in it, whether this is home or workplace.

We also ask for either your or the recipient's phone number. From experience we know that sometimes the driver has trouble finding an address. This problem is usually quickly solved if there's a phone number to call. If it is a mobile number they will often text you with delivery times.  If you are not in when the parcel arrives and you receive a not in card, please make every effort to collect your parcel as soon as possible. It won't be refrigerated in the Post depot!

Postage and packing is paid per address if you want to send packages to multiple addresses each one will be treated as a separate order.

Your package will be securely wrapped but not always in a brand new box, we try to recycle things as much as we can, your cardboard box may not be as glamorous as some but we think the planet will be a bit happier.  We use ice in the parcels from time to time but not always because melting ice can damage the cheese. We usually stamp the boxes to remind people to refrigerate on arrival.

If you have any queries about deliveries, please telephone us on 01514283942.

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